At Lily and David Fine Jewelers we pride ourselves on being in the customer service business we just happen to do it through jewelry. We are dedicated to creating an exceptional customer experience and feel honored to be a part of creating a special memory or milestone in your life.
Our Company
History
Lily & David Fine Jewelers was founded by David H. Blackmore. Beginning his career in April of 1981, it has been his goal to own his own store and create a lasting legacy. In 2012, the opportunity presented itself to do just that and with the birth of his first two grandchildren Madison Lily & Zachary David the jewelry store was established. In 2004 David’s daughter Allyssa came into the business. Together over the years, they have worked side by side and in January 2022 they opened a beautiful new location in the heart of Saratoga Springs, NY.
Lily & David is a jeweler of generations for multiple reasons. One because we help many people over many generations ensure that their treasured jewelry can withstand the test of time. Along with that we ourselves are a business that will be passed down and operated across generations working together to fulfill a lifelong dream.
We look forward to working with you and your family for years to come.
What We Do
Bridal
We carry a beautiful selection of engagement rings including both ground and lab grown diamonds, colored stone centers as well as the ability to customize a ring or refurbish a family heirloom. We are home of the everyday BOGO wedding band or 40% off sale and provide an extensive display of bridesmaid and groomsmen gifts.
Jewelry
From diamonds and colored stone fashion to pearls, there is something to be desired by everyone. Gold and sterling silver designer lines along with an estate section that will let you uncover many treasures from the past and present. We have something that will help make that moment special.
Watches
There are hundreds of watches to choose from with a complete display of all different types of functionalities. We are also able to offer battery replacement as well as watch link adjustments.
Our Policies
Return and Exchange Policy
Lily & David Fine Jewelers will accept merchandise for a full refund within thirty (30) days from the date of purchase.
Lily & David Fine Jewelers will accept merchandise for exchange within ninety (90) days from the date of purchase.
Please note that all returns and exchanges are subject to a quality control inspection before they are accepted.
Items must be returned in their original condition and include the original sales receipt, reports, and packaging. Failure to return any reports or certificates that accompanied the item will render you liable for a replacement cost.
We reserve the right to refuse return of any merchandise that does not meet the above return requirements . Refunds will be issued in the same form as was used for payment with the exception of cash payments.
A refund check will be issued for cash purchases that are returned. Custom and Special Orders, Clearance Merchandise, Sized, Engraved or Altered Items cannot be returned and are designated a final sale.
Layaway
Items may be placed on layaway with a 20% required down payment. No merchandise will be removed from inventory or ordered until 20% of the purchase price has been paid. The required payment schedule is five (5) months or less. Initial Deposit counts as one installment and the term shall not exceed five (5) months. The layaway may be cancelled for no payment after 45 days. Layaway payments are refundable for up to 30 days. After 30 days, only “in-store” credit will be issued with a 20% service, handling and restocking fee on the total sale.
Special and Custom Orders
50% down payment is required for both special and custom orders. Both types of orders may be cancelled for no payment after 45 days. The merchandise is non-refundable and orders will not be placed until 50% deposit has been paid.
*Custom Design is produced at the specific request. All custom work requires a 50% deposit of the item’s final cost. Full payment upon receipt of the custom work solidifies the customer’s satisfaction with the custom design. Custom designs may not be returned or exchanged. In the case of cancellation of a custom design there is a 20% non-refundable fee to cover the cost of labor, materials, or wax models used to start the project.
Check Policy
Lily & David Fine Jewelers requires photo identification for all check payments. Lily & David Fine Jewelers reserves the right to hold merchandise until a check has cleared. If a check is returned to Lily & David a return check fee will be applied based upon the specific bank from which it is being drawn.
Charitable Affiliations
Lily & David Fine Jewelers is proud and honored to support many local and non-profit organizations. We appreciate the opportunity to be involved and love to participate in the event. We have donated countless pieces of jewelry that have aided in raising thousands of dollars to benefit these organizations.
Should you be involved in an organization that you think could benefit from our partnership, please stop by and we will be happy to help in whatever way we can.
- American Red Cross
- Donna Crandall Foundation
- Cystic Fibrosis Foundation
- Rebuilding Saratoga
- Special Olympics
- Make-A-Wish
Affliations
Jewelers of America
More than a century ago, in 1906, Jewelers of America was founded by jewelers for jewelers, with a desire to advance the professionalism and ethics of the jewelry industry. Today, as the leading non-profit jewelry association in the United States, Jewelers of America Members stand as the most trustworthy, informed, and professional jewelry businesses in the United States and beyond.
Jewelers of America is the national trade association for businesses and organizations serving the American fine jewelry marketplace and represents every facet of the jewelry supply chain. Trust Jewelers of America’s large network of jewelry businesses to find jewelry to mark life’s most celebrated moments. Each year, Jewelers of America members sign an annual Code of Professional Practices so you can be confident you are shopping at the finest jewelry stores with the most trusted business practices.
Lily & David Fine Jewelers is proud to be a member of Jewelers of America.
Saratoga Chamber of Commerce
GIA
Team
So incredibly thankful for Allyssa and her father David! They were so accommodating and put my mind at ease when repairing my eternity wedding band, which is not easy to do. I will definitely be bringing my business to Lily and David and highly recommend them to all! Thank you again Allyssa and David.
Lily & David went above and beyond for my fiancé and I when he picked out my engagement ring. They helped him every step of the way and were extremely accommodating when it came to fitting my ring. We could not be happier with the whole experience. Would definitely recommend them for all of your fine jewelry needs! Thank you, thank you, thank you Lily & David!!!
Tammy was our contact at Lily and Davids and she made us feel SO loved! She is amazing to work with and she knows what she's doing! Everyone there was so sweet and are just good people all around! I would recommend them 10/10!
Jewelers can tell you they go "above and beyond" to satisfy your needs. No one will hold up to that statement like Mike does at Lily and David's. We purchased our wedding and engagements rings there and receive follow up calls to ensure everything is going well. We had a diamond feel loose on the engagement ring and Mike was able to re-cast the ring at no charge. We will continue to purchase all jewelry from Lily and David's as they truly go above and beyond to keep us as a customer.
I have been taking my business to Lily and David for roughly 5 years of which my girlfriend now wife has been showered with fine jewelry. I have purchased a engagement ring, necklace for my mother and wife wedding bands and have used there repair services and engraving services. All I can say were great any time there was an issue they immediately apologized and remedied the issue at no charge to us. They are by far the best jewelry store in the Saratoga area if you are looking for fine jewelry. They offer financing for there pieces which I used. Much like any store you must pay off before your promotional interest rate expires. My engagement ring was my first purchase from them. I struggled to find something really nice from the other chain jewelry stores. Nothing really said wow. I ended up going with a loose diamond and selecting my own setting. Truly a one of a kind piece. I was very worried for how much I spent that it would not look as nice as the price. However my worries were in vain as the beauty of the ring far surpasses the price I paid. We got our wedding bands together from here too and they offered free engraving with the purchase and half off on one of the bands or 40% of the total which ever was more. They also rebuffed her engagement ring at no cost too right before the wedding. Which they call a "spa day" for the ring. It came out looking brand new after that "spa day" and was much more than a standard cleaning. All throughout my experiences I can say I have worked with just about all of there staff and they always go out of their way to help or even just say hi when they see you walking around the mall.The other reviews mentioned here seem to be people just trying to get out there frustration with a review. It is an honest mistake to call someone a friend or boyfriend/girlfriend if you had corrected them I am sure they would have apologized for the error. People are not mind readers. And as far as leaving items for repairs in the area they are one of the only places that do repairs on site. Take your piece to a chain store and they need to ship you priceless piece out to do anything to it. Taking far longer than lily and David. Also if there is an error and the jeweler is in they normally can fix that day. They do have millions of dollars of pieces in the store and if you cannot trust them with your piece for a few days then you have some trust issues.Even after all my experience with Lily and David I still do shop around for jewelry but they always get my business because of the quality pieces they sell for reasonable prices with friendly staff.
